FAQs

*COVID-19 Update:  Our team is actively working to process and ship all orders on schedule. However, once shipped your order may experience transit delays based on the final destination  Thank you for your patience and understanding. 

Returns & Exchanges

What is your return policy?

All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our size chart before ordering or send us an email with any questions. We do not issue refunds on orders that have completed payment and shipped.

If there is an error with your order on our part, please let us know within 30 days of purchase and we'll do our best to fix it. 

Can I cancel/modify my order?
Please note we try to be very accommodating, if you have any concern or issue, send us an email at info@sashesandgarments.com and we will do our best to assist.

Question not answered above?

For additional information about  returns & exchanges, contact us at info@sashesandgarments.com